Shipping and Delivery

Order Processing

• Orders are processed within 2-3 business days.
• Custom or made-to-order products, like marble bathtubs and stone tables, require 7-14 business days for processing.
• You will receive a tracking number via email once your order is shipped.

Shipping Timelines

• Domestic (India): 5-7 business days.
• International: 10-15 business days, subject to customs clearance and courier services.

Shipping Charges

• Shipping fees are calculated at checkout based on the destination, product size, and weight.

Packaging and Handling

• All products are carefully packed to prevent damage during transit.
• If your item arrives damaged, contact us within 48 hours with photos to initiate a replacement or refund.

Delivery Exceptions

• We do not ship on weekends or public holidays.
• Delays may occur due to unforeseen factors such as weather conditions or courier issues, and we will keep you updated.